You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then receive the full order amount including shipping costs. Only the costs for return from your home to the web store are for your own account.
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement. The product (s) with all supplied accessories and - if reasonably possible - in the original condition and packaging are returned.
We will then refund the order amount due within 14 days of the registration of your return, provided that the product has already been returned in good order.
To ensure that the goods are eligible for returns, you must ensure that:
The following goods cannot be returned:
We reserve the right to refuse returns that do not meet the above return conditions.
You are responsible for the costs and the risk of returning the goods to us. You must send the goods to the following address:
Rijksstraatweg 146, 3223 KC Hellevoetsluis
We cannot be held responsible for damaged or lost goods during the return shipment. That is why we recommend an insured and traceable shipping. We cannot grant a refund without actual receipt of the goods or proof of return delivery received.
If you have any questions about our return and reimbursement policy, please contact us by e-mail at customer firstname.lastname@example.org